HostDirector v2.1
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£ 39.99  |  $ 60.00  |  € 45.00

HostDirector - Frequently Asked Questions

Installation Questions
Purchasing Questions
General Questions
Technical Questions

Installation Questions

Q: I'm a beginner when it comes to installing scripts. Is it difficult?
A: Absolutely not. We have made a special effort to make installing HostDirector as simple as possible. All you need to do is edit one configuration file and then visit http://www.your-domain.com/install.php and HostDirector will be installed automatically.

Q: Are you able to install HostDirector for me?
A: Yes, just e-mail your FTP and MySQL details to support@polyspaston.com

Q: I've never used a MySQL database before. What do I need?
A: If you have a web hosting control panel there will probably be an option to set up a database. All you need to know is the username, password, host name and database name. Put this information into the configuration file and the installation script will do the rest. If you're in doubt let us know.

Purchasing Questions

Q: How can I buy HostDirector?
A: Just click 'purchase' at the top of this page. You will then be directed to our secure payment page.

Q: How long will it take to get HostDirector once I've ordered?
A: If you pay online you will be e-mailed download instructions as soon as your payment has been authorised - within a few seconds.

General Questions

Q: Does HostDirector automatically register Domain Names and set-up hosting packages?
A: If you are a Heart Internet reseller then the answer is yes. If not then you'll have to wait until we release version 3 of HostDirector!

Q: Does HostDirector work with any currency?
A: Yes, the software will work with any currency and in any language.

Q: Can I rename the software and remove all traces of it being called HostDirector?
A: Absolutely, you can totally brand the software so it fits in the other services you provide.

Q: Are you able to make changes to the software so it does exactly what I need?
A: Of course, if you'd like any changes making to the default software please contact us for a quote.

Q: Do you offer a 30 day trial?
A: No, unlike most of our competitors we do not encrypt the PHP code. Once you order you will have full access to every line of PHP. We have no way to stop the script working after 30 days so a trial would be impossible to implement.

Q: What's your refund policy?
A: If we are unable to install HostDirector to your web space we will issue a full refund.

Q: Will I be entitled to free upgrades?
A: Yes, we offer free upgrades for 6 months. After this period you can continue to receive upgrades for a reduced rate.

Technical Questions

Q: Does HostDirector work on Windows servers?
A: Yes, providing you have PHP and MySQL installed HostDirector should work fine. If you are still unsure please contact us.

Q: Will HostDirector work with PHP register globals turned off?
A: Yes, HostDirector works with either register globals setting.


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